Privacy Policy

1. Introduction

EazyWatsContacts ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information from you:

• Full Name: Your complete name as provided during registration
• Email Address: Your email for account communication and password recovery
• WhatsApp Number: Your phone number with country code for contact exchange
• Country: Your country of residence
• Password: Securely hashed password for account authentication

2.2 Payment Information

Payment information is processed through KoraPay, our third-party payment processor. We do not store your credit card or bank details. KoraPay handles all payment processing in accordance with PCI-DSS compliance standards.

2.3 Usage Data

We automatically collect certain information about your device and how you interact with our service:

• IP address
• Browser type and version
• Pages visited and time spent
• Download history and timestamps
• Device information

2.4 Cookies

We use cookies to maintain your session and improve your experience. You can control cookie settings in your browser preferences. Disabling cookies may affect some functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: Creating and managing your account
• Contact Exchange: Adding your WhatsApp number to our verified contact pool (with your consent)
• Service Delivery: Delivering contacts and processing downloads
• Payment Processing: Processing transactions through KoraPay
• Communication: Sending service updates, promotions, and support messages
• Analytics: Understanding usage patterns to improve our service
• Legal Compliance: Meeting regulatory requirements

4. Consent-Based Contact Sharing

By registering with EazyWatsContacts, you explicitly consent to have your WhatsApp number added to our contact pool. Your number will be shared with other users who purchase contacts. You can request removal from the pool at any time by contacting us.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data in transit
• Password hashing using secure algorithms
• Regular security audits and updates
• Restricted access to personal data (staff only when necessary)
• Secure database storage with encryption

However, no security system is impenetrable. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. We will delete your information within 30 days of your request, except where required by law.

7. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Correction: Correct inaccurate information
• Right to Deletion: Request deletion of your account and data
• Right to Opt-Out: Remove your number from the contact pool
• Right to Withdraw Consent: Stop receiving promotional communications

To exercise these rights, contact us at: privacy@eazywatscontacts.com

8. Third-Party Services

We use the following third-party services:

• KoraPay: Payment processing (see their privacy policy)
• Nginx: Web server hosting
• Hetzner: Cloud infrastructure provider

These third parties have their own privacy policies. We are not responsible for their practices, and we encourage you to review their privacy policies.

9. Cookie Policy

We use the following types of cookies:

• Session Cookies: Maintain your login session
• Preference Cookies: Remember your settings
• Analytics Cookies: Track usage for service improvement

You can disable cookies in your browser settings, but this may affect functionality. By using our service, you consent to our use of cookies.

10. Children's Privacy

Our service is not intended for children under 18 years old. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete such information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our service constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@eazywatscontacts.com
• Website: www.eazywatscontacts.com
• Address: Lagos, Nigeria

13. Legal Compliance

This Privacy Policy complies with applicable Nigerian data protection regulations and international privacy standards. By using EazyWatsContacts, you agree to the terms outlined in this policy.